What we accept back

• The product must be new and unused and in the original packaging.
• All accessories and items that were included in the box must be returned.

What can’t be returned

• Custom-made by the manufacturer to suit your specific needs are non-returnable.
• If delivered by a technician and delivery slip is signed and accepted the item is unable to be returned.
• Delivery and service fees are not refundable.

How to return

• An RA (Return Authorization) from Scooter Pros must be requested within 30 days of delivery.
• The item must be shipped back to the address noted on the RA within 15 days.
• You are responsible for the cost of return shipping.
• Items canceled after the product has already shipped will be considered a return.

Your refund

• All items have a 20% Restocking Fee.
• Once approved, your refund, minus any restocking and freight fees, will be issued to your original form of payment.