After you buy · In-home help
Scooter ProsNationwide Care
Comfort after purchase: local in-home help from a certified mobility technician we arrange, even if you are not near our Denver studio. Available in select markets nationwide.
Questions about service in your area? Call us - we will tell you straight. See plan prices
In-home Scooter Pros service available in select markets nationwide. We confirm coverage before we book a visit.
Why Nationwide Care
Plain comfort. One number. Scooter Pros stays with you after the sale.
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Local in-home help
Setup check and service at your home when your market is covered - you do not have to haul the scooter back to a shop.
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Certified technicians
A certified technician from our service network, booked and managed by Scooter Pros. You still call the team you already know.
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Select markets nationwide
In-home Scooter Pros service is available in select markets across the country - not every ZIP yet. We check before we book.
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You stay with us
One phone number: 1-800-520-4558. Call Scooter Pros for fit, service, or questions - before and after you buy.
How it works
Buy with confidence. Call us when you need hands-on help at home.
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Buy after Live Fit
Book a Free Live Fit Session, get fitted, then buy when it is right. That is how most customers start with Scooter Pros.
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Need setup or service
When the scooter arrives - or later, if something needs a tune-up - you may want in-home help. That is what Nationwide Care is for.
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Call Scooter Pros
Call 1-800-520-4558. We check whether in-home service is available in your market and explain next steps before anything is booked.
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We arrange a certified technician
Where we serve your area, we book a certified mobility technician from our service network for your home visit. You deal with us: one team, one number.
What it covers
Honest help - not invented promises. Some services depend on your market and model.
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Setup check where available
A certified technician we arrange can review assembly, battery seating, and basic controls so you start safe and comfortable.
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Tune-up & repair where available
Adjustments and common repairs in markets where we can send a tech. Scope depends on the scooter and what is needed.
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Coordination
We schedule, confirm coverage, and keep you updated. You call Scooter Pros - we handle the logistics on our side.
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What we will not invent
No guaranteed arrival windows and no "all 50 states." Plan prices and visit caps are listed below - we still confirm what applies to your ZIP and model before you buy.
Service & repair plans
Optional in-home help after you buy. You call Scooter Pros, and we book a certified technician from our service network. Available in select markets nationwide.
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1year
In-Home Service Plan
$79one-time · covers 1 plan-year
In-home diagnostics, repair labor, and the trip when we serve your market.
- Up to 3 visits this plan-year
- Diagnostics, labor & trip covered
- Parts billed separately if needed
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2years
In-Home Service Plan
$149one-time · covers 2 plan-years
Same covered help for two years. One number to call, and we handle the scheduling.
- Up to 3 visits per plan-year
- Diagnostics, labor & trip covered
- Parts billed separately if needed
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Best Value
3years
In-Home Service Plan
$219one-time · covers 3 plan-years
Strong middle ground for peace of mind after Live Fit and delivery.
- Up to 3 visits per plan-year
- Diagnostics, labor & trip covered
- Parts billed separately if needed
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5years
In-Home Service Plan
$349one-time · covers 5 plan-years
Longest term we offer. Still select markets, still one number to call.
- Up to 3 visits per plan-year
- Diagnostics, labor & trip covered
- Parts billed separately if needed
Pay-per-visit, explained
What is the $249 visit?
$249in-home labor feeper visit · parts extra
$249 is the in-home labor fee for one visit when you don’t have a service plan, or after you’ve used your 3 covered visits for the plan-year. It covers the technician’s trip and repair labor for that visit. Parts are extra. Extra travel may apply outside our local tech radius. We confirm coverage and quote before we book.
| No plan | $249 labor per visit + parts |
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| With a plan$79 / $149 / $219 / $349 by term | Up to 3 covered visits per plan-year (parts per warranty/quote) |
| After 3 visitsin the same plan-year | $249 labor per visit + parts |
Select markets only. Call 1-800-520-4558 — we confirm coverage and quote before we book.
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No plan · or extra visit
Pay-per-visit
$249labor per visitParts extra · travel may apply
No plan? We can still help in markets we serve. Call Scooter Pros - we confirm coverage, explain labor and any parts cost, then schedule when it makes sense.
- $249 labor priced up front
- Parts billed separately if needed
- Extra travel may apply outside our local radius
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Plain limits
What plans are not
Honesty first
A service plan is not a parts warranty by itself, not routine maintenance on a calendar, and not a refund product. Exchanges are handled separately under our Shipping & Exchanges policy. Wear items the maker never warranted (tires, pads, and similar) are typically parts you pay for.
- Free Live Fit Session and the 30-day free exchange are separate from any plan
- Misuse can end coverage - use the scooter as the manual describes
- Select markets only - we confirm your ZIP first
How to start a service request: Call 1-800-520-4558. We confirm whether we can send a certified technician from our service network, walk through the issue, explain any fees, then schedule where we cover your area.
Eligibility & honesty
In-home Scooter Pros service available in select markets nationwide. Here is what that means in plain language:
- Coverage is by market - not every ZIP code, and not a promise of same-day or timed visits.
- We tell you whether we can send a certified technician before we book a visit.
- Our flagship showroom for walk-in Live Fit is in Denver/Englewood: 14 Inverness East, Building G, Suite 100, Englewood, CO 80112.
- Nationwide Care is the in-home path for customers in select markets elsewhere. You still call Scooter Pros, and we book and manage your visit.
Service plans (pay-per-visit and optional 1 / 2 / 3 / 5 year In-Home Service Plans) are part of Nationwide Care where we serve your market. Locked prices: $79 / $149 / $219 / $349 by term; pay-per-visit $249 labor (parts extra); 3 visits per plan-year; add within 30 days of delivery. Exact exclusions for your scooter are confirmed on the phone before you buy.
Check if we serve your area
Call 1-800-520-4558 and we'll confirm coverage for your address.
Starts with Live Fit
Nationwide Care pairs with the same offer you already know.
Book a Free Live Fit Session
Video or at our Englewood studio. A Scooter Pro puts the real scooter in front of you and tells you if it is wrong - before you buy.
30-day free exchange after your Live Fit demo. No restocking fee.
Buy after your demo and get a 30-day free exchange into another Scooter Pros model. 30-day exchange. No restocking fee. We cover the freight. This is an exchange, not a refund, and it applies only to purchases made after a completed Free Live Fit Session (video or at our Englewood studio). Details: Shipping & Exchanges.
FAQ
Straight answers. If yours is not here, call us.
Who comes to my home?
A certified mobility technician from our service network, booked and managed by Scooter Pros. You call Scooter Pros at one number, 1-800-520-4558, and we handle the scheduling. We stay your point of contact from Live Fit through in-home help.
Do you cover my ZIP?
In-home Scooter Pros service is available in select markets nationwide - not every ZIP. Call 1-800-520-4558 with your address; we will tell you before we book whether we can send a tech.
Is Nationwide Care free?
Some coordination and guidance are part of how we support customers. Optional In-Home Service Plans are $79 (1 yr) · $149 (2 yr) · $219 (3 yr) · $349 (5 yr). Without a plan - or after you use your visit cap - pay-per-visit is $249 labor (parts extra). We explain costs before anything is scheduled. What is the $249 visit?
What is the $249 visit?
$249 is the in-home labor fee for one visit when you don’t have a service plan, or after you’ve used your 3 covered visits for the plan-year. It covers the technician’s trip and repair labor for that visit. Parts are extra. Extra travel may apply outside our local tech radius. We confirm coverage and quote before we book.
No plan = $249 labor per visit + parts · With a plan = up to 3 covered visits per plan-year (parts per warranty/quote) · After 3 visits = $249 labor per visit + parts. See the side-by-side.
Do you service power chairs too?
Scooter Pros specializes in mobility scooters. Power chair support may be limited or unavailable depending on the model and market. Call us with your chair details and ZIP; we will say yes or no honestly.
What if you are not in my area?
You can still buy from Scooter Pros, book a Free Live Fit Session (video works from anywhere), and use our phone support. If we cannot send an in-home tech, we will say so up front and help you with the next-best options we can offer.
What is an In-Home Service Plan?
An optional plan for in-home diagnostics, repair labor, and the trip when Scooter Pros serves your market. Terms: 1 yr $79 · 2 yr $149 · 3 yr $219 · 5 yr $349. Each plan-year includes up to 3 covered visits. Add within 30 days of delivery. Manufacturer warranty still covers parts on its own schedule - a plan helps get covered work done at your home.
How do I request a repair?
Call 1-800-520-4558. We confirm coverage for your address, diagnose what we can by phone, explain parts and any fees, then schedule a certified technician from our service network where available.
What does a plan not cover?
A plan is not a parts warranty, not a refund product, and not routine maintenance on a calendar. Wear items the manufacturer never warranted (for example tires or arm pads) are usually parts you pay for. Your Free Live Fit Session and the 30-day free exchange after a Live Fit demo (see our Shipping & Exchanges policy) are separate from any plan. Extra visits beyond 3 per plan-year are billed at the $249 pay-per-visit labor rate (what the $249 covers). We spell out exclusions before you buy a plan.
When can I add a plan?
You can add an In-Home Service Plan within 30 days of delivery. After that window, use pay-per-visit where we serve your market.
Is the Denver studio required?
No. Our showroom at 14 Inverness East, Building G, Suite 100, Englewood, CO 80112 is for walk-in Live Fit and local customers. Nationwide Care is for select markets elsewhere. You still call Scooter Pros, and where covered, we arrange a certified technician to come to your door.
Still have a question? Call 1-800-520-4558 or Book a Free Live Fit Session.

Ready for fit - and help after you buy?
Book a Free Live Fit Session. Then stay with Scooter Pros for in-home help in select markets nationwide.
Or call 1-800-520-4558
Studio: 14 Inverness East, Building G, Suite 100, Englewood, CO 80112
In-home Scooter Pros service available in select markets nationwide.